Setting up shipping on Flagship

Setting up

To keep things simple, we use the shipping profile from your Shopify account in the Settings page of brands.flagship.shop.

Note: The checkbox ‘Use Flagship shipping profile instead’ should only be used if you want to offer free shipping on all orders.

We support the following shipping profiles:

• Free shipping
• Weight based shipping
• Flat rate shipping
• Price-based shipping

At this time, Flagship does not support

• Carrier-calculated shipping
• Product-specific shipping

Customization and Pre-orders

If you have customizable or pre-order items, make sure you note this for your customers.

You will want to set your pre-order shipping estimate for this to populate on product pages. Select Settings, scroll down to Shipping and enter the weeks under Estimated pre-order shipping weeks.

For individual products, you can note if they are customizable or pre-order under Products. Products that have these options will feature a clickable click. Here you can select Allow Customer Customization and Pre-Order Only.

Processing and Handling Time

You can set your shipping and processing time under Settings →Shipping →Days to process & handle order.

Tracking

To ensure your customers receive a shipping email, you must include a tracking URL. If you fulfill an order and ship it, but don’t include a tracking URL, Flagship can not send a shipping email.