I didn't receive my order confirmation

If you haven't received your order confirmation email from Flagship, please contact us with the following information:

• Your full name as used when placing the order.
• The correct email address where you'd like us to forward the confirmation.

Sometimes, email addresses are entered with typos during checkout. Since we cannot change the email address associated with a placed order, we will forward all order updates to the correct email address you provide.

Once you receive your order confirmation, please contact the brands associated with your purchase for any concerns such as returns, tracking, shipping, and more.